Contact us

We're one email away

Questions about a listing, a payment, a refund or your account? Write to the UnivHive team and we'll reply as soon as we can.

What to include

Your order code or listing title, plus a screenshot if it's a payment issue. It helps us fix things in one reply.

Payments & safety

All payments go through UnivHive. Never pay a seller directly — tell us if anyone asks you to.